Contact information
If you have any questions about your order, delivery, returns, refunds, or our products, please contact us using the details below.
Customer support
Email: orders@olivia-rose.co.uk
We aim to respond to customer enquiries as quickly as possible. Please include your order number where possible so we can help you faster.
Business details
Trading name: Olivia Rose
Business name: Tisoll Trading Ltd
Company registration number: 15813656
Returns
Please contact us before sending anything back.
As we sell sweets and confectionery, returns may not always be accepted for food safety and hygiene reasons. If your item is damaged, faulty, incorrect, or not as described, please email us at:
Please include your order number and photos of the item and packaging where relevant.